Return & Refund Policy
Effective Date: February 23, 2024
Thank you for shopping with TRUE FEEL MARKETING. We strive to provide a seamless shopping experience, and your satisfaction is our priority. Please take a moment to review our Return and Refund Policy.
1. Return Policy:
1.1 Eligibility: You may return products within 14 days of receiving them, subject to the conditions outlined below.
1.2 Conditions for Returns: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Additionally:
1.3 Non-Returnable Items: Certain items are non-returnable for hygiene or safety reasons. These include:
1.4 Return Process: To initiate a return, please contact our customer support team through one of the following methods:
Our team will provide you with instructions on how to return the product. You are responsible for the return shipping costs.
2. Refund Policy:
2.1 Refund Eligibility: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. We reserve the right to deny a refund if the product does not meet our return policy criteria.
2.2 Refund Process: If your return is approved, we will initiate a refund to your original payment method. You can expect the refund within 14 days of us receiving the returned product. The time it takes for the refund to reach your account may vary based on your payment method.
2.3 Non-Refundable Items: Certain items are non-refundable, including:
3. Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or offer a full refund.
4. Contact Us:
If you have any questions about our Return and Refund Policy, please contact us:
We appreciate your trust in TRUE FEEL MARKETING and aim to make your shopping experience enjoyable. Your understanding and cooperation with our return and refund procedures are crucial in ensuring a smooth process.
TRUE FEEL MARKETING is a trusted and reliable brand, dedicated to providing high-quality cosmetic and personal care products, household items, and dietary supplements. Established in 2017 under the visionary leadership of Mr. Saravanan, we have been consistently committed to delivering excellence to our customers.
458A, VP Agaram Po., Chinnasalem Tk., Kallakurichi Dt., Tamilnadu Pincode 606201
